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Introduction
Phonely is the cutting-edge AI-powered voice platform built to scale with any business.
Phonely was built by a team of PhD AI coding wizards to create conversational AI phone support that can out chat the chattiest customer support agent.
Without Phonely, developing these features from scratch could take longer than teaching a sloth to sprint. With Phonely, you can focus on your business goals while we handle the complexity of AI phone interactions.
Human-like Conversation
Handle dynamic conversations, interruptions, and back-and-forths seamlessly.
~400ms Response Time
Keep conversations responsive and natural with our custom-built language models. Enjoy minimal delays, even internationally.
Taking Actions During Calls
Fetch and process data to perform actions while in conversation, such as scheduling or pulling up customer info.
Capturing and Analyzing Call Data
Review audio, transcripts, and metadata to extract key insights from customer interactions.
Quickstart Guides
Get up and running with Phonely in minutes using one of our quickstart guides:We offer white-glove onboarding and custom development for users on our enterprise plan.
Request to speak with a team member here.
No Code Solutions
Phonely has a seperate help center for non-api related documentation, click below.See it in action
To get a better understanding of how Phonely works, watch our video tutorial:Example Use Cases
Explore our fully functional examples to see Phonely in action for common phone workflows:Appointment Scheduling
Integrate with Google Calendar to automate appointment booking, reducing no-shows and streamlining your scheduling process.
Initial Customer Qualification
Screen and qualify leads efficiently, ensuring your sales team focuses on the most promising opportunities.
Outbound Cart Abandonment Calls
Recover lost sales by automatically following up with customers who left items in their cart, increasing conversion rates.
Caller Verification and Password Reset
Enhance security and user experience by automating identity verification and password reset processes over the phone.
Key Components
Deepen your understanding of Phonely’s key concepts and how it works:Agent Design
Understand the core structure and design of your AI agents.
Knowledgebase
Learn how to integrate a knowledgebase for your agent to reference during calls.
Flows
Build and manage conversation flows that guide how your agent interacts with customers.
Agent Settings
Configure your agent’s behavior, settings, and personality to fit your business needs.
Post Call Actions
Manage the steps that happen after a call, such as logging data and follow-up actions.
Simulation Testing
Test your AI agents from call recordings to ensure optimal performance before deployment.
Frequently Asked Questions
Is Phonely right for my business?
Is Phonely right for my business?
If you need to manage high volumes of inbound or outbound calls using AI-powered voice agents, Phonely is the perfect solution. From appointment setting to advanced customer support, Phonely is equipped to handle any phone communication workflow.
What if I need something custom?
What if I need something custom?
Phonely’s flexible API allows for customization to suit your unique business needs, whether it’s a specialized integration or a custom action during calls.
Can I build this myself?
Can I build this myself?
While it’s possible to build an AI phone agent from scratch, it can take months of development and ongoing resources. Phonely abstracts the hard parts, letting you focus on delivering value faster.
Is it difficult to set up Phonely?
Is it difficult to set up Phonely?
Not at all! With our quickstart guides, you can have your phone AI agent up and running in a matter of minutes, even with little technical knowledge.
How does Phonely differ from other voice AI services?
How does Phonely differ from other voice AI services?
Phonely focuses on real-time phone conversations, designed for businesses that need to handle high call volumes efficiently with low latency, customization, and integration options.
The Phonely Dream Team
What's the story behind Phonely's creators?
What's the story behind Phonely's creators?
Phonely was born when a group of overachieving audio engineers, AI Ph.D. researchers, and telecom experts decided that phone systems needed a serious upgrade.Our team is what happens when you let a bunch of overachieving tech geeks loose on the problem of boring phone calls. The result? A voice AI solution that’s smarter than your average chatbot and more helpful than that intern who always brings coffee.We may not have superpowers, but we do have super smart algorithms. And we’re using them to make your business communications smoother than James Bond ordering a martini.