➕ Add Block
The Add Block button opens the block selector, allowing you to insert new blocks into your workflow. Opens the full block library, grouped by Live Call and Post Call actions. Click the ➕ icon, then select the block you want to add (for example: Talk, Collect, Filter, API Request).
Sticky Note
The Sticky Note button lets you add non-executable notes directly onto the canvas.- Click the Sticky Note icon to add a note to the canvas.
- Type directly inside the note to add text.
- Choose a color to visually categorize notes (for example: logic explanation, TODO, warning).
Organize Blocks
The Auto-arrange button automatically reorganizes all nodes on the canvas into a cleaner layout.- Repositions blocks to reduce overlaps and crossing connections.
- Aligns nodes into a readable structure.
- Preserves all connections and logic exactly as-is.
Replace Invalid Variables
The replace invalid variables button helps you quickly resolve variables that are no longer valid due to flow changes, deleted blocks, or renamed variables. When a variable becomes invalid, it is visually highlighted in red within block fields. Clicking the Replace Invalid Variables action opens a dialog that shows which variables are affected and where they are used. From there, you can select a valid replacement variable to update all affected nodes at once.
Keyboard Shortcuts
The keyboard shortcuts button opens a reference panel showing all supported keyboard actions.- Editing shortcuts (undo, redo, copy, paste, delete).
- Selection shortcuts (single select, multi-select, box select).
- Navigation shortcuts (pan, zoom).
Outcome Focus
Outcome focus helps you visually trace where specific outcomes are being tagged inside a workflow. It lets you select one or more outcomes and instantly highlights the matching action blocks, while softly dimming all other blocks so you can focus on the relevant parts of the flow. How it works: Click the Outcome focus button from the toolbar. Use the search outcomes… field to quickly find an outcome by name. Select one or more outcomes (checkboxes). The canvas updates immediately:- Matching outcome-tagging action blocks are highlighted
- Non-matching blocks fade/grey out, making the relevant routing paths easier to follow
- Click Clear (top-right of the panel) to remove the highlight and return the canvas to normal.
- Verifying that the correct blocks are tagging the intended outcomes.
- Auditing a workflow with many outcome tags (e.g., sales vs support vs returns).
- Debugging analytics by confirming where an outcome is set in the call flow.
Change History, Undo, and Redo
The workflow builder automatically tracks edits you make to your workflow, giving you confidence to experiment without worrying about losing work. Change History, along with Undo and Redo actions, helps you review recent edits and quickly recover from mistakes.Change History
The Change History panel shows a chronological list of recent updates made to the workflow, such as moving blocks, rearranging logic, or editing nodes. Each entry clearly describes what changed (for example, “Moved node Wrap Up”) and includes a timestamp indicating when the action occurred. This makes it easy to understand how the flow evolved over time, especially during active editing sessions or collaborative reviews. Change history is especially useful when:- You want to confirm what was modified recently
- You need to trace why a flow behaves differently than expected
- You’re reviewing changes before testing or publishing
