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The Agents page provides a centralized overview of all AI agents under your organization.
From here, you can monitor call activity, download usage data, and manage agents.
1

Click your profile icon (bottom-left corner of the dashboard).

2

From the dropdown menu, select Settings.

Accessing Agent Usage Data Gi
3

Switch to the agents tab.

4

You’ll see a table listing all agents in your organization, along with key details such as:

  • Name: The agent’s display name.
  • Phone Number: The number assigned to the agent (if any).
  • Agent ID: A unique identifier.
  • Deployment: Indicates whether the agent is live in Production or Enterprise.
  • Call Minutes (Monthly): Total minutes the agent has used this month.
  • Updated At: Shows when the agent was last modified or deployed.
5

Click the organization button at top to switch between different organizations.

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Agent Usage Data

Each agent’s monthly activity is automatically logged and displayed in this table. You can also export this data reporting or analysis.
1

Review each agent’s Call Minutes (Monthly) to see current usage.

2

To download a detailed report:

  • Click the Download usage data button (top right of the table).
  • The data file will include each agent’s total usage time, deployment details, and activity timestamps.
Agent Usage Page
3

Open the downloaded file in your preferred spreadsheet tool (e.g., Excel or Google Sheets) to analyze or share with your team.

Usage data helps you track which agents handle the most calls, making it easier to allocate minutes or identify agents that may need scaling adjustments.