What is Phonely?

- Make and receive calls on Phonely numbers or your own carrier
- Route, schedule, and escalate to humans based on rules you define
- Connect to calendars, CRMs, and any REST API
- Track calls with analytics, A/B testing, and call path visualization
Want to jump right in? Get started for free.
Features you won’t find anywhere else
Outbound Campaigns

A/B Testing

Realtime AI reasoning

Advanced AI call analytics

Popular use cases
Inbound Support & Escalation
Handle customer calls automatically. Route to the right person when needed. Ideal for replacing or augmenting front-line agents.
Lead Qualification & Sales
Qualify leads 24/7 and warm-transfer to your sales team.
Appointment Scheduling
Book, reschedule, or cancel appointments automatically.
Integrate with Google Calendar or your scheduling API
Integrate with Google Calendar or your scheduling API
Outbound Reminders & Reactivation
Re-engage customers with automated outbound campaigns.
Send reminders, confirmations, or follow-ups with retry logic and voicemail detection built in.
Send reminders, confirmations, or follow-ups with retry logic and voicemail detection built in.
About Phonely
Built by a team of AI researchers and audio engineers in San Francisco. Backed by Y Combinator. We’re hiring.
Ready to build?
Create your first voice agent in minutes.
Frequently Asked Questions
Do I need to know how to code?
Do I need to know how to code?
No. The Flow Builder is fully no-code - drag-and-drop blocks with prompts.For advanced use cases, you can use custom APIs, webhooks, and cURL imports.
Can Phonely integrate with my CRM or scheduling software?
Can Phonely integrate with my CRM or scheduling software?
Yes. Phonely connects to Google Calendar, HubSpot, Salesforce, Zapier, and any REST API.If there’s no native integration, you can import any API from a cURL command using the API Request block.
How do I train my AI agent?
How do I train my AI agent?
Upload your knowledge base (FAQs, SOPs, or website) and define your call flows. Each flow includes talk blocks, integrations, variables, and post-call actions. Ask AI can help generate prompts and connect APIs.
Can Phonely make outbound calls?
Can Phonely make outbound calls?
Yes. Upload a CSV, connect a Google Sheet, or use an API. Outbound campaigns include voicemail detection, retry logic, and DNC compliance tools. See Outbound Campaigns.
What analytics are available?
What analytics are available?
Call summaries, sentiment analysis, topic clustering, A/B testing results, call path visualization, and performance metrics. See Analytics.
Does Phonely support multiple languages?
Does Phonely support multiple languages?
Yes. Configure voices for English, Spanish, French, and many others, including regional accents and custom voice cloning.
Is Phonely SOC 2, HIPAA, PCI, or GDPR compliant?
Is Phonely SOC 2, HIPAA, PCI, or GDPR compliant?
Yes. Data is encrypted in transit and at rest. See Compliance Settings for details.

