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The Account page is where you manage your personal profile, account preferences, access credentials, and organization details. Use this page to keep your account information up to date, control how Phonely behaves for you, and review the identifiers and billing information linked to your workspace. To open this page, go to Settings and select Account from the left sidebar.

What you can manage on the Account page

The Account page is organized into four main sections:
  • Account
  • Preferences
  • Access
  • Organization
Each section controls a different part of your account and workspace experience.

Account

The Account section is where you manage your personal details. From here, you can:
  • change your profile photo
  • update your full name
  • review the email address linked to your account
  • add or update your phone number
Managepersonalinformation 1

Change your profile photo

Your profile photo appears at the top of the page. To update it:
  1. Click Change photo.
  2. Select an image from your device.
  3. Upload the new image.
Use a supported image format such as PNG or JPEG. Keeping your profile photo current helps make your account easier to identify across the workspace.

Update your full name

Use the Full Name field to change the name associated with your account. This name may be shown in different parts of the workspace, so it is a good idea to keep it accurate and consistent with how you want to appear to teammates.

Review your email address

The Email field shows the email address linked to your account. This section also shows how your account is authenticated, such as Google sign-in. This helps you confirm which sign-in method is connected to your account. Depending on how your workspace is configured, the email field may not be editable from this page.

Add or update your phone number

Use the Phone Number field to add or update the phone number associated with your account. This field includes a country selector and phone number input. Keeping this information current can be useful for account management and workspace identification.

Preferences

The Preferences section controls account-level settings that affect how Phonely behaves for you across the workspace. From here, you can manage:
  • timezone
  • marketing emails
  • private recordings

Set your timezone

Use the timezone setting to choose your default timezone. This timezone is used across the workspace and affects how time-based information is shown to you. Set this carefully so that dates, times, and activity records match your local working context. To update it:
  1. Open the timezone dropdown.
  2. Select the preferred timezone.
Timezonesettings

Marketing Emails

Use the marketing emails toggle to control whether you receive product announcements and promotional updates by email. Turn this on if you want to receive:
  • Product updates
  • launch announcements
  • other marketing communications
Turn it off if you do not want these emails sent to your account.

Private Recordings

Use the private recordings setting to control how recordings can be accessed. When this setting is enabled, recordings cannot be accessed directly by URL. This adds an extra layer of privacy and helps restrict casual sharing of recording links. Turn this on when your workspace requires tighter control over recording access.

Access

The Access section contains your technical account identifiers and security-related controls. From here, you can review and copy:
  • API Key
  • User ID
  • Organization ID
You can also start a password reset.
Accesssettings

API Key

Your API Key is used for integrations and API-based workflows. This row includes controls to:
  • reveal or hide the key
  • copy the key
Use the copy action when you need to paste the key into a secure integration, developer tool, or automation workflow. Because the API key grants access, treat it as sensitive information and only share it in secure, approved environments.

User ID

Your user ID uniquely identifies your user account. Use the copy button if you need to share or use this identifier for setup, support, or technical workflows.

Organization ID

Your organization ID identifies the workspace or organization linked to your account. Use the copy button if you need this value for integrations, support requests, or organization-level setup.

Reset your password

Use reset password to start the password reset flow for your account. To do this:
  1. Click Reset Password.
  2. Check your email for the reset link and instructions.

Organization

The Organization section shows the organization details linked to your account. From here, you can review:
  • Team Name
  • Billing Account
Organizationsettings

Team Name

The team name is the name used across the workspace. This helps identify the organization or team associated with your account. Keeping this name accurate helps maintain clarity across shared workspaces. Depending on your access level, this field may be editable or view-only.

Billing Account

The billing account field shows which account owns billing for the organization. Use this field to confirm which account is responsible for billing management. This is especially useful in team environments where multiple users share the same workspace but only one account controls billing.