Open Settings > Agents to review the agents in the current organization. The table includes identifying and operational details such as the agent name, phone number, agent ID, monthly call minutes, and last update time. Some columns depend on your access level and table settings.
Export agent usage
Use Export Usage to download usage data for the agents in the table. For interactive charts and filters, use Usage and Cost.
Delete agents
- Select the checkbox beside each agent you want to remove.
- Select Delete agents in the selection toolbar.
- Review the selected agents and confirm Delete agents.
Deleting an agent is permanent. Confirm that you no longer need its configuration or associated resources before continuing.
