From here, you can monitor call activity, download usage data, and delete agents.
You’ll see a table listing all agents in your organization, along with key details such as:
- Name: The agent’s display name.
- Phone Number: The number assigned to the agent (if any).
- Agent ID: A unique identifier.
- Deployment: Indicates whether the agent is live in Production or Enterprise.
- Call Minutes (Monthly): Total minutes the agent has used this month.
- Updated At: Shows when the agent was las modified or deployed.
Delete an agent
Deleting an agent permanently removes its configurations, workflows, and logs associated with that agent. You can also delete one or multiple agents at once.
- On the Agents page, locate the agent(s) you want to remove.
- Click the checkbox next to each agent’s name to select them.
- Once selected, a toolbar will appear at the top of the list showing how many agents are selected.
- Click Delete agents.
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Confirm the deletion in the prompt that appears.


