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Phonely Docs Skill

Use this skill when answering questions or executing tasks that rely on docs.phonely.ai.

Scope

  • This documentation set covers Phonely’s public product UI and the frontend/API-key-authenticated API surface.
  • Visible pages are written for humans first and should remain easy to read.
  • Hidden /ai/ pages exist to make execution steps more deterministic for agents.

Always

  • Use exact UI labels from the app when possible: Build, Help, Test, Agent Design, Knowledge Base, Settings, Performance, Call History, Call Events, Outbound Calls.
  • Use exact route and tab values when they are known.
  • Prefer one canonical page per concept.
  • Prefer visible canonical pages for user-facing explanations.

Never

  • Do not invent undocumented routes, tabs, or auth schemes.
  • Do not treat hidden AI runbooks as private or secret. They must remain public-safe.

Route map

  • /agent/{agentId}: agent workspace
  • /agent/{agentId}?tab=knowledge-base: knowledge base tab
  • /agent/{agentId}?tab=workflows: workflows tab
  • /agent/{agentId}?tab=settings: agent settings tab
  • /performance/{agentId}: analytics and data tables
  • /call-history/{agentId}: call list and transcripts
  • /agent-review/{orgId}: issue review workspace for a specific organization
  • /event/{agentId}: call events
  • /campaign/{agentId}: outbound campaigns
  • /testing/ab-test: current testing surface
  • /testing/evaluation: legacy route kept in code, not part of current product flows
  • /settings?tab=profile|plan-and-billing|notifications|agents|numbers: workspace settings

Retrieval order

  1. Read the matching visible product page.
  2. Read the most specific AI runbook under /ai/ when the task needs deterministic execution details.
  3. Read the matching API reference or webhook reference page if the task involves requests or payloads.