Open The Workflow Canvas
- Navigate to
/agent/{agentId}?tab=workflows. - Confirm the active workflow is the one you intend to edit.
Standard Editing Flow
- Identify the entry block or source block.
- Add or update blocks in execution order.
- Connect each block to the next required branch.
- Configure block-specific fields.
- Save or confirm changes before leaving the page.
Canonical Flow Blocks
Start FlowTalkCollectAsk ExactlyFilterTime FilterEnd Call
Canonical Live Call Actions
API RequestTransfer FlowTransfer CallPaymentsSend SMSSend EmailRun Code Workflow
Validation Rules
- ALWAYS ensure every non-terminal block has the required outgoing path.
- ALWAYS ensure terminal branches end at a valid end state.
- NEVER leave a required handle disconnected.
- IF the workflow depends on external data, THEN verify the required variables exist before the action block.

