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Use Campaign to queue an outbound call in a selected campaign after a call that reached the connected live-call block ends. Use Redial instead when a campaign call should schedule another attempt.

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Select a campaign

Choose the campaign that should receive the new call. Phonely then displays its configured Campaign Fields. Enter a fixed value or select an available variable for each field the outbound call needs.
Provide a valid value for the destination flow’s phone-number field. The block sends only the values configured under Campaign Fields.
The selected campaign must be Active or Paused, and its outbound flow must be turned on. Campaign queues the call but does not change those settings.

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Verify Campaign

Campaign does not have a block-level test. Use a phone number you control, then complete a test call that reaches the live-call block connected to Campaign. Confirm:
  1. A new call appears in the selected campaign.
  2. Its phone number and other fields contain the expected values.
  3. The campaign places the outbound call.
Testing this block can queue and place a real outbound call.

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Troubleshooting

Confirm that the completed call reached the live-call block connected to Campaign and that the selected campaign still exists.
Confirm that the campaign is Active or Paused and that its outbound flow is turned on. Check that Campaign Fields provide a valid phone number and any other input required by the outbound flow.
Review the values under Campaign Fields and confirm that their variables are available at the connected live-call block. If the campaign’s fields changed, select the campaign again and reconfigure the displayed fields.
Last modified on July 17, 2026