Settings Overview - Phonely Documentation

Open Settings from your profile menu to manage your account and the current organization.

Settings pages

Page	Use it for
Account	Profile, preferences, account identifiers, API access, and organization information
Team	Members, invitations, and roles
Plan & Billing	Subscription, included usage, payment information, and invoices
Usage & Cost	Usage and estimated cost trends by date, agent, and usage type
Notifications	Email alerts for monthly usage thresholds
Agents	Organization-wide agent inventory, usage export, and agent deletion
Numbers	Phone numbers and the organization do-not-call list
Messaging	Messaging configuration for the organization

The pages and controls you can use depend on your role, plan, and organization configuration. Users with viewer access see only Account.

Personal and organization settings

Changes under Account apply to your user unless the field is in the organization section. Team membership, billing, notifications, agents, numbers, and messaging are organization-level settings.

Check the organization switcher before changing organization-level settings when you belong to more than one organization.

Last modified on October 19, 2026

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