What It Does:
  • Composes and sends emails with dynamic content
  • Supports HTML and text email formats
  • Includes attachments like call recordings
  • Tracks email delivery and engagement
Key Features:
  • Email Templates: Use predefined HTML/text templates
  • Dynamic Content: Include collected variables in emails
  • Attachments: Add files or call recordings
  • Recipient Management: Send to caller or other addresses
  • Scheduling: Send immediately or schedule for later
  • Tracking: Monitor email open rates and clicks
Configuration Options:
  • Email Template: Predefined template to use
  • Recipient: Email address to send to
  • Subject Line: Email subject with variable support
  • Attachments: Files or recordings to include
  • Scheduling: When to send the email
  • Tracking: Whether to track engagement
Testing Tips:
  • Test email sending with various templates
  • Verify template rendering and variable interpolation
  • Check attachment handling and file sizes
  • Validate scheduling and tracking functionality
Common Use Cases:
  • Call summaries and transcripts
  • Appointment confirmations
  • Order receipts and confirmations
  • Follow-up communications
  • Documentation and records