What It Does:
  • Plays a farewell message to the caller
  • Sets outcome tags for analytics and reporting
  • Triggers post-call actions (webhooks, data logging)
  • Generates call summaries for records
Key Features:
  • Farewell Message: Final message before hanging up
  • Outcome Tagging: Set custom outcome tags for analytics
  • Post-Call Actions: Trigger webhooks or data logging
  • Call Summary: Generate comprehensive call summary
Configuration Options:
  • Farewell Text: What the AI says before ending the call
  • Outcome Tags: Custom tags for categorizing call results
  • Webhook URLs: Endpoints to notify when call ends
  • Summary Generation: What data to include in call summary
Testing Tips:
  • Verify farewell message plays correctly
  • Check that outcome tags are set appropriately
  • Test post-call webhook triggers
  • Ensure call summaries contain relevant information
Common Use Cases:
  • Successful appointment bookings
  • Completed customer service interactions
  • Lead qualification completions
  • Order confirmations