Set Post-Call Outcome
Update custom outcome data for a call.
PATCH
Set post call outcome
Updates any supplied custom outcome, numeric value, or metadata for a call belonging to the agent.
Identify the call with either its call ID or a customer phone number. For a phone number,
preference=last updates the most recent matching call by default; use preference=first for the earliest match. Formatting characters are removed before the phone number is validated and matched.
Fields omitted from the request are left unchanged.Authorizations
Path Parameters
The ID of the agent
The ID of the call or the E.164 phone number
Query Parameters
first: first time that someone called in, last: latest call from someone
Available options:
first, last Body
application/json
Last modified on August 10, 2026
Set post call outcome

