Get Call
Return one call belonging to an accessible agent.
404 when the call does not exist or does not belong to the specified agent.Authorizations
Body
Response
Successful response
Name of the agent handling the call
Text transcript containing user and assistant messages
URL to open the call in Phonely
Unique identifier for the call
ID of the agent that handled the call
Business phone number used for the call
Customer phone number
Structured call messages
Structured call messages; currently the same data as transcript
Brief summary of the call
Detailed summary of the call
Whether the AI completed the call successfully
Overall sentiment of the call
Topic or topic labels assigned to the call
Main purpose of the call
Key points identified during the call
Date mentioned during the call
Time mentioned during the call
Email address mentioned during the call
Caller name extracted from the call
List of questions that were not answered during the call
List of action items identified during the call
Reason for any required follow-up
Whether follow-up is required
Call type or direction
URL to access the call recording
Serialized Firestore timestamp
Serialized Firestore timestamp
Serialized Firestore timestamp
Call start formatted in the agent's timezone
Call end formatted in the agent's timezone
Duration of the call in seconds
Reason for the call ending

