Introduction
Phonely is the cutting-edge AI-powered voice platform built to scale with any business.
Phonely was built by a team of PhD AI coding wizards to create conversational AI phone support that can out chat the chattiest customer support agent.
Human-like Conversation
Handle dynamic conversations, interruptions, and back-and-forths seamlessly.
~400ms Response Time
Keep conversations responsive and natural with our custom-built language models. Enjoy minimal delays, even internationally.
Taking Actions During Calls
Fetch and process data to perform actions while in conversation, such as scheduling or pulling up customer info.
Capturing and Analyzing Call Data
Review audio, transcripts, and metadata to extract key insights from customer interactions.
Without Phonely, developing these features from scratch could take longer than teaching a sloth to sprint. With Phonely, you can focus on your business goals while we handle the complexity of AI phone interactions.
Quickstart Guides
Get up and running with Phonely in minutes using one of our quickstart guides:
We offer white-glove onboarding and custom development for users on our enterprise plan. Request to speak with a team member here.
No Code Solutions
Phonely has a seperate help center for non-api related documentation, click below.
See it in action
To get a better understanding of how Phonely works, watch our video tutorial:
Example Use Cases
Explore our fully functional examples to see Phonely in action for common phone workflows:
Appointment Scheduling
Integrate with Google Calendar to automate appointment booking, reducing no-shows and streamlining your scheduling process.
Initial Customer Qualification
Screen and qualify leads efficiently, ensuring your sales team focuses on the most promising opportunities.
Outbound Cart Abandonment Calls
Recover lost sales by automatically following up with customers who left items in their cart, increasing conversion rates.
Caller Verification and Password Reset
Enhance security and user experience by automating identity verification and password reset processes over the phone.
Key Components
Deepen your understanding of Phonely’s key concepts and how it works:
Agent Design
Understand the core structure and design of your AI agents.
Knowledgebase
Learn how to integrate a knowledgebase for your agent to reference during calls.
Flows
Build and manage conversation flows that guide how your agent interacts with customers.
Agent Settings
Configure your agent’s behavior, settings, and personality to fit your business needs.
Post Call Actions
Manage the steps that happen after a call, such as logging data and follow-up actions.
Simulation Testing
Test your AI agents from call recordings to ensure optimal performance before deployment.
Frequently Asked Questions
The Phonely Dream Team
Support: We’ve Got Your Back
Need help? Connect with our team or join the community: