> ## Documentation Index
> Fetch the complete documentation index at: https://docs.phonely.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Call Data

> Learn how to share call data to external systems via a webhook

The Send Call Data action allows your agents to automatically send call details, such as caller information, call duration, outcomes, and workflow data, to an external system via a webhook.\
This is particularly useful for integrating Phonely with CRMs, analytics dashboards, or automation tools like Zapier, or custom APIs.

You can configure this integration to:

* Send all call data (for analytics or logging)
* Send specific fields only (for lightweight or customized workflows)
* Format and control the payload using manual or code input modes

## Access the Send Call Data Block

1. Go to **Agent Design** in your Phonely dashboard.
2. Open or create a **workflow**.
3. Click the **plus (+)** icon after any block (commonly after **End Call**).
4. From **Post Call Actions**, select **Send Call Data**.

This action is triggered once the call ends, ensuring all relevant data is finalized before being sent.

## Configure Webhook Settings

In the **Configure** tab, you’ll define where Phonely should send your call data.

### **Webhook URL**

Enter the endpoint URL where the data will be sent.

<Tip>
  Make sure your endpoint is ready to receive POST requests with JSON data.
</Tip>

## Send Full Call Data

Toggle Send full call data to decide whether Phonely should send all available call fields or only specific ones.

### Option A: Full Call Data.

When this is checked, Phonely automatically sends the entire call payload to your webhook.

### **Option B: Custom Call Data**

If you uncheck **Send full call data**, you can manually define which fields and values to include in your payload.

You’ll then see the **Body** section with three options for customization:

* **Manual**
* **Code**

Let’s look at each in detail.

## Manual Mode

The **Manual** option lets you build a JSON payload by specifying each key-value pair directly.

### How to Use

1. Click **Add Field** to create new entries.
2. Under **Key**, define the name of your data field (e.g., `callerName`, `callSummary`).
3. Under **Value**, enter a static value or select a dynamic variable from your workflow.
4. Select the **Type** (String, Number, Boolean, etc.) for each field.

<img src="https://mintcdn.com/phonely/jphqoOdFzqxo33Kn/images/image.png?fit=max&auto=format&n=jphqoOdFzqxo33Kn&q=85&s=f1d1d8550e1fe58b73b895364ecbd9ec" alt="image.png" style={{ width:"95%" }} width="1458" height="988" data-path="images/image.png" />

<Tip>
  Manual mode is best for simple, structured payloads sent to other systems like CRMs or notification apps.
</Tip>

## Code Mode

For advanced users, the **Code** option allows you to directly write or paste raw JSON.\
You can freely format your request body, insert variables, and structure nested objects.

<img src="https://mintcdn.com/phonely/_jdAgjaqfJdK0vDj/assets/send-full-data-code.png?fit=max&auto=format&n=_jdAgjaqfJdK0vDj&q=85&s=a4516c6510e5a4bcb2e4f778ea891343" alt="Send Full Data Code Pn" style={{ width:"89%" }} width="2004" height="1568" data-path="assets/send-full-data-code.png" />

## Test the Configuration

Once your webhook and payload are set up, switch to the **Test** tab to verify the connection.

1. Confirm your **Webhook URL** is correct.
2. Choose whether to send **full** or **custom** call data.
3. Click **Test**.

Phonely will send a sample payload to your webhook.\
If successful, you’ll see a **Test Result** preview with the response returned from your endpoint.

<img src="https://mintcdn.com/phonely/TU8YABPIJbvu1PVi/assets/test-send-call-data-post-call-action.png?fit=max&auto=format&n=TU8YABPIJbvu1PVi&q=85&s=3a4da1782c76f5a30323d05a7bf248c4" alt="Test Send Call Data Post Call Action Pn" style={{ width:"90%" }} width="1992" height="2120" data-path="assets/test-send-call-data-post-call-action.png" />

If you see the response displayed under “Test Result,” with success status then your webhook is active and configured correctly.

If the test fails:

* Check that your webhook URL is accessible and accepts `POST` requests.
* Ensure SSL (HTTPS) is enabled for secure transmission.
* Review any authentication requirements on your server.