> ## Documentation Index > Fetch the complete documentation index at: https://docs.phonely.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get guidelines > An agent's guidelines: the sections on its Guidelines page in the web app, and its response style. ## OpenAPI ````yaml /api-reference/v1/openapi.json get /v1/agents/{id}/guidelines openapi: 3.1.0 info: description: >- Authenticate every request with an org API key: `Authorization: Bearer phk_…`. title: Phonely API version: '1' servers: - description: US url: https://api.us.phonely.ai - description: AU url: https://api.au.phonely.ai security: [] paths: /v1/agents/{id}/guidelines: get: tags: - Agents summary: Get guidelines description: >- An agent's guidelines: the sections on its Guidelines page in the web app, and its response style. operationId: get_agent_guidelines parameters: - description: The agent's ID. in: path name: id required: true schema: description: The agent's ID. title: Id type: string - description: Optional. Must be the key's org. in: header name: Phonely-Organization required: false schema: anyOf: - type: string - type: 'null' description: Optional. Must be the key's org. title: Phonely-Organization responses: '200': content: application/json: schema: $ref: '#/components/schemas/AgentGuidelines' description: Successful Response headers: ETag: description: >- The resource's current version. Send it as `If-Match` to change it only if it's unchanged. schema: type: string Phonely-Organization: description: The authorized organization for this request. schema: type: string '400': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- The request is invalid: a malformed body, a bad or unknown field, or an unknown query parameter. '401': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: The API key is missing, invalid or revoked. headers: WWW-Authenticate: description: Always `Bearer`. schema: type: string '403': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- The key can't do this: a read-only key writing, or `Phonely-Organization` naming another org. '404': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: The resource doesn't exist, or belongs to another organization. '429': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: Rate limited. Retry after the number of seconds in `Retry-After`. headers: Retry-After: description: Seconds until the request can be retried. schema: type: integer '500': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: An unexpected error. Contact support with the request ID. '503': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- Authentication, authorization or another required service is temporarily unavailable. security: - HTTPBearer: [] components: schemas: AgentGuidelines: additionalProperties: false description: >- How an agent behaves in conversation: its guideline sections and response style. properties: agent_id: description: The agent's ID. title: Agent Id type: string is_speech_humanized: description: >- Whether the agent adds natural speech habits, such as short pauses and filler words. title: Is Speech Humanized type: boolean object: const: agent_guidelines default: agent_guidelines description: The type of this object, always `agent_guidelines`. title: Object type: string personality: description: >- The tone the agent takes with callers. Known values: `casual`, `humorous`, `direct`, `formal`, `persuasive`, `friendly`. More can be added, so handle values you don't recognize. title: Personality type: string x-extensible-enum: - casual - humorous - direct - formal - persuasive - friendly sections: description: >- The guideline sections the agent has, in the order the web app shows them. Each type appears at most once. items: $ref: '#/components/schemas/GuidelineSection' title: Sections type: array required: - object - agent_id - personality - is_speech_humanized - sections title: AgentGuidelines type: object ErrorResponse: additionalProperties: false description: The body of every `/v1` error. properties: error: $ref: '#/components/schemas/Error' description: What went wrong. required: - error title: ErrorResponse type: object GuidelineSection: additionalProperties: false properties: content: anyOf: - type: string - type: 'null' description: The guideline, in Markdown. `null` when the section is empty. title: Content name: description: >- The section's name in the web app. A custom section has the name its owner gave it. title: Name type: string type: description: >- Which section this is. Known values: `objective`, `response_style`, `never_do`, `general_info`, `rebuttals`, `out_of_scope`, `custom`. More can be added, so handle values you don't recognize. title: Type type: string x-extensible-enum: - objective - response_style - never_do - general_info - rebuttals - out_of_scope - custom required: - type - name - content title: GuidelineSection type: object Error: additionalProperties: false properties: code: description: >- What went wrong, stable and machine-readable. Known values: `validation_failed`, `invalid_cursor`, `invalid_api_key`, `invalid_user_token`, `user_unavailable`, `insufficient_access`, `organization_mismatch`, `forbidden`, `not_found`, `method_not_allowed`, `conflict`, `agent_limit_reached`, `agent_too_large`, `sms_setup_required`, `opportunity_analysis_not_set_up`, `precondition_failed`, `payload_too_large`, `unsupported_media_type`, `precondition_required`, `rate_limited`, `internal_error`, `knowledge_processing_failed`, `bad_gateway`, `service_unavailable`, `gateway_timeout`. More can be added, so handle values you don't recognize. title: Code type: string x-extensible-enum: - validation_failed - invalid_cursor - invalid_api_key - invalid_user_token - user_unavailable - insufficient_access - organization_mismatch - forbidden - not_found - method_not_allowed - conflict - agent_limit_reached - agent_too_large - sms_setup_required - opportunity_analysis_not_set_up - precondition_failed - payload_too_large - unsupported_media_type - precondition_required - rate_limited - internal_error - knowledge_processing_failed - bad_gateway - service_unavailable - gateway_timeout details: description: One entry per problem field. Empty when the error has none. items: $ref: '#/components/schemas/ErrorDetail' title: Details type: array message: description: For people. Wording can change; branch on `code`. title: Message type: string request_id: anyOf: - type: string - type: 'null' description: Also in the `X-Request-Id` header. Quote it to support. title: Request Id required: - code - message - details - request_id title: Error type: object ErrorDetail: additionalProperties: false properties: field: description: >- The field the issue is about, as sent: `agent_id`, `limit`. Empty when none. title: Field type: string issue: description: >- What is wrong with the field. Known values: `required`, `unknown_field`, `invalid_json`, `invalid_type`, `invalid_value`, `out_of_range`, `invalid_cursor`, `read_only_field`. More can be added, so handle values you don't recognize. title: Issue type: string x-extensible-enum: - required - unknown_field - invalid_json - invalid_type - invalid_value - out_of_range - invalid_cursor - read_only_field message: description: 'For people: what is wrong with this field.' title: Message type: string required: - field - issue - message title: ErrorDetail type: object securitySchemes: HTTPBearer: description: 'An org API key: `Authorization: Bearer phk_…`' scheme: bearer type: http ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.