> ## Documentation Index > Fetch the complete documentation index at: https://docs.phonely.ai/llms.txt > Use this file to discover all available pages before exploring further. # Get call analysis > What is worked out from an agent's calls after they end, as the Analytics settings in the web app show it. ## OpenAPI ````yaml /api-reference/v1/openapi.json get /v1/agents/{id}/call-analysis openapi: 3.1.0 info: description: >- Authenticate every request with an org API key: `Authorization: Bearer phk_…`. title: Phonely API version: '1' servers: - description: US url: https://api.us.phonely.ai - description: AU url: https://api.au.phonely.ai security: [] paths: /v1/agents/{id}/call-analysis: get: tags: - Agents summary: Get call analysis description: >- What is worked out from an agent's calls after they end, as the Analytics settings in the web app show it. operationId: get_agent_call_analysis parameters: - description: The agent's ID. in: path name: id required: true schema: description: The agent's ID. title: Id type: string - description: Optional. Must be the key's org. in: header name: Phonely-Organization required: false schema: anyOf: - type: string - type: 'null' description: Optional. Must be the key's org. title: Phonely-Organization responses: '200': content: application/json: schema: $ref: '#/components/schemas/AgentCallAnalysis' description: Successful Response headers: ETag: description: >- The resource's current version. Send it as `If-Match` to change it only if it's unchanged. schema: type: string Phonely-Organization: description: The authorized organization for this request. schema: type: string '400': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- The request is invalid: a malformed body, a bad or unknown field, or an unknown query parameter. '401': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: The API key is missing, invalid or revoked. headers: WWW-Authenticate: description: Always `Bearer`. schema: type: string '403': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- The key can't do this: a read-only key writing, or `Phonely-Organization` naming another org. '404': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: The resource doesn't exist, or belongs to another organization. '429': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: Rate limited. Retry after the number of seconds in `Retry-After`. headers: Retry-After: description: Seconds until the request can be retried. schema: type: integer '500': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: An unexpected error. Contact support with the request ID. '503': content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' description: >- Authentication, authorization or another required service is temporarily unavailable. security: - HTTPBearer: [] components: schemas: AgentCallAnalysis: additionalProperties: false description: What is worked out from each of an agent's calls after it ends. properties: agent_id: description: The agent's ID. title: Agent Id type: string analytics_fields: description: The custom fields filled in for each call. items: $ref: '#/components/schemas/AnalyticsField' title: Analytics Fields type: array object: const: agent_call_analysis default: agent_call_analysis description: The type of this object, always `agent_call_analysis`. title: Object type: string opportunity_analysis: anyOf: - $ref: '#/components/schemas/OpportunityAnalysis' - type: 'null' description: >- What callers were after when they dropped off. `null` when it was never turned on. sentiment_definitions: $ref: '#/components/schemas/SentimentDefinitions' description: How call sentiment is judged. required: - object - agent_id - analytics_fields - opportunity_analysis - sentiment_definitions title: AgentCallAnalysis type: object ErrorResponse: additionalProperties: false description: The body of every `/v1` error. properties: error: $ref: '#/components/schemas/Error' description: What went wrong. required: - error title: ErrorResponse type: object AnalyticsField: additionalProperties: false properties: description: anyOf: - type: string - type: 'null' description: >- What the field captures, used to fill it in for each call. `null` when there is none. title: Description id: description: The field's ID, as it appears in a call's analysis. title: Id type: string is_enabled: description: Whether the field is filled in for new calls. title: Is Enabled type: boolean label: description: The name shown in the web app. title: Label type: string options: description: The options to pick from. Empty for `number`. items: $ref: '#/components/schemas/AnalyticsFieldOption' title: Options type: array type: description: >- `category` picks one option, `multi_category` picks any number, and `number` is a value. Known values: `category`, `multi_category`, `number`. More can be added, so handle values you don't recognize. title: Type type: string x-extensible-enum: - category - multi_category - number required: - id - label - description - type - is_enabled - options title: AnalyticsField type: object OpportunityAnalysis: additionalProperties: false properties: is_ai_naming_enabled: description: Whether new opportunities are named automatically as they come up. title: Is Ai Naming Enabled type: boolean is_enabled: description: >- Whether calls that end before the conversation reaches its goal are analyzed. title: Is Enabled type: boolean opportunities: description: The opportunities found so far. items: $ref: '#/components/schemas/AnalyticsFieldOption' title: Opportunities type: array sample_rate: description: The share of those calls analyzed, from 0 to 1. title: Sample Rate type: number required: - is_enabled - sample_rate - is_ai_naming_enabled - opportunities title: OpportunityAnalysis type: object SentimentDefinitions: additionalProperties: false properties: negative: anyOf: - type: string - type: 'null' description: What makes a call negative. `null` uses the standard definition. title: Negative neutral: anyOf: - type: string - type: 'null' description: What makes a call neutral. `null` uses the standard definition. title: Neutral positive: anyOf: - type: string - type: 'null' description: What makes a call positive. `null` uses the standard definition. title: Positive required: - positive - neutral - negative title: SentimentDefinitions type: object Error: additionalProperties: false properties: code: description: >- What went wrong, stable and machine-readable. Known values: `validation_failed`, `invalid_cursor`, `invalid_api_key`, `invalid_user_token`, `user_unavailable`, `insufficient_access`, `organization_mismatch`, `forbidden`, `not_found`, `method_not_allowed`, `conflict`, `agent_limit_reached`, `agent_too_large`, `sms_setup_required`, `opportunity_analysis_not_set_up`, `precondition_failed`, `payload_too_large`, `unsupported_media_type`, `precondition_required`, `rate_limited`, `internal_error`, `knowledge_processing_failed`, `bad_gateway`, `service_unavailable`, `gateway_timeout`. More can be added, so handle values you don't recognize. title: Code type: string x-extensible-enum: - validation_failed - invalid_cursor - invalid_api_key - invalid_user_token - user_unavailable - insufficient_access - organization_mismatch - forbidden - not_found - method_not_allowed - conflict - agent_limit_reached - agent_too_large - sms_setup_required - opportunity_analysis_not_set_up - precondition_failed - payload_too_large - unsupported_media_type - precondition_required - rate_limited - internal_error - knowledge_processing_failed - bad_gateway - service_unavailable - gateway_timeout details: description: One entry per problem field. Empty when the error has none. items: $ref: '#/components/schemas/ErrorDetail' title: Details type: array message: description: For people. Wording can change; branch on `code`. title: Message type: string request_id: anyOf: - type: string - type: 'null' description: Also in the `X-Request-Id` header. Quote it to support. title: Request Id required: - code - message - details - request_id title: Error type: object AnalyticsFieldOption: additionalProperties: false properties: description: anyOf: - type: string - type: 'null' description: >- What the option means, used to decide whether a call matches it. `null` when there is none. title: Description id: description: The option's ID, as it appears in a call's analysis. title: Id type: string is_enabled: description: Whether calls are matched against this option. title: Is Enabled type: boolean label: description: The name shown in the web app. title: Label type: string required: - id - label - description - is_enabled title: AnalyticsFieldOption type: object ErrorDetail: additionalProperties: false properties: field: description: >- The field the issue is about, as sent: `agent_id`, `limit`. Empty when none. title: Field type: string issue: description: >- What is wrong with the field. Known values: `required`, `unknown_field`, `invalid_json`, `invalid_type`, `invalid_value`, `out_of_range`, `invalid_cursor`, `read_only_field`. More can be added, so handle values you don't recognize. title: Issue type: string x-extensible-enum: - required - unknown_field - invalid_json - invalid_type - invalid_value - out_of_range - invalid_cursor - read_only_field message: description: 'For people: what is wrong with this field.' title: Message type: string required: - field - issue - message title: ErrorDetail type: object securitySchemes: HTTPBearer: description: 'An org API key: `Authorization: Bearer phk_…`' scheme: bearer type: http ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.